Performance highlights

2018

2019

2020

2021

General information

Total Parking Facilities (PFs)

≈ 2,500

2,556

3,076

3,308

Owned, Concession + Long-Leased (O+LL) PFs

635

688

689

710

Short-Leased PFs

180

172

107

90

Managed PFs

138

151

209

283

Total Parking Spaces (PSs)

≈ 454,000

547,481

571,166

649,189

O+LL PSs

281,801

282,008

286,870

291,920

Short-leased PSs

44,297

36,161

36,873

33,974

Managed PSs

71,216

150,668

148,315

217,797

O+LL PFs (kWh measured)

547

544

517

518

O+LL PSs (kWh measured)

208,708

226,773

221,396

222,880

Financial information

Underlying net revenue (x EUR million)

652.8

674.0

486.6

520.0

Underlying operating result (x EUR million)

204.5

216.3

54.4

81.6

Cash flow (x EUR million)

-34.7

220.8

-45.5

100.2

Total capital investment (x EUR million)

109.0

147.2

78.3

84.9

Net revenue from parking activities (x EUR million)

602.0

616.3

420.3

450.1

Net revenue from short-term parking (x EUR million)

475.5

479.0

282.0

319.7

Net revenue from long-term parking (x EUR million)

126.5

137.3

138.3

130.4

Non-financial information

Average carbon footprint (kg CO2) per parking space

119

105

91

93

GWh consumed by O+LL PFs (measured)

89.3

87.5

70.6

71.1

kWh consumed per O+LL PS (measured)

428

386

319

319

Total GHG (tCO2)

28,088

27,040

22,647

23,472

Scope 1 (tCO2)

2,825

2,724

1,949

2,281

Scope 2 (tCO2)

25,026

24,065

20,443

20,944

Scope 3 (tCO2)

237

251

255

248

Car fleet e-cars

53

55

62

69

Car fleet diesels

300

292

270

290

EV charging points

534

956

1,190

2,114

Total number of employees

1,562

1,503

1,430

1,878

Employees receiving regular general training

860

1,070

920

1,394

Employee training hours (average per year)

21.4

20.9

12.6

16.5

Employees with CLA

53%

47%

48%

37%

Number of work-related incidents

49

57

43

58

Number of work-related lost days

917

743

749

866

PFs offering 24/7 service

962

1,011

1,053

1,063

PFs offering online information

729

741

762

786

PFs offering online pre-booking

221

290

385

PFs offering PRM parking spaces

424

445

524

532

PFs offering lifts

284

370

437

450

PFs offering CCTV

250

285

301

308

PFs offering EV charging points

115

169

203

227

PFs offering access to public transport

110

160

204

209

PFs offering ANPR (PaSS enabled)

168

204

PFs offering bicycle parking

11

94

104

119

PFs offering car sharing schemes

32

32

28

33

PFs dedicated to energy-saving lighting (mostly LED)

97

278

342

350

PFs dedicated to hospital parking

56

57

59

67

PSs dedicated to PRMs

2,144

2,309

2,976

3,078

POIs listed online (excl. FR 2018 & 2019)

653

734

1,643

2,436

Cities with five or more PFs

42

53

56

Awards

133

125

88

79

Certifications

7

9

10

10

Customer satisfaction survey: season tickets

3

Customer satisfaction survey: pre-booking

5

Customer satisfaction survey: other

2

Number of Google reviews received

11,996

21,294

10,867

12,631

Average score of Google reviews

3.6

3.7

3.7

3.7